Returns & Exchanges

Content FAQ Tu Nguyen Quoc

  • We accept free returns if there are defects due to production or shipping damage

  • Return request must be made within 30 days of receiving your order

  • To request an exchange (size or color): contact us before sending the item back, and we will hold the replacement for you

  • Condition for return: keep the product and its original packaging intact; do not install or modify before deciding to return

  • Refunds are processed within 2–3 business days after receiving and verifying the return

  • For full details, see our [Return & Refund Policy] 


Lewis Nguyen

Lewis Nguyen is the CEO & Founder of Indochina Light. With over 5 years of experience in interior design, Lewis is passionate about Vietnamese handicrafts and embraces the Wabi Sabi aesthetic in his creations.

His dedication to blending traditional craftsmanship with modern design has shaped Indochina Light into a leader in the industry, offering unique, eco-friendly handcrafted pendant lights that reflect his vision for beauty in imperfection.

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